Privacy Policy
This document explains how Just Casino handles player information across the platform. Understanding data practices helps users make informed decisions before registering or depositing funds. The JustCasino official site operates under Curacao Gaming Authority licence OGL/2024/164/0246, which sets baseline standards for data protection. Australian players should review these policies carefully since offshore operators follow different frameworks than locally regulated sites.
Information Collection Practices
Just Casino collects several categories of personal data during registration and ongoing use. Required registration fields typically include email address, username, password, phone number and country of residence. Payment processing adds financial details such as credit card numbers, e-wallet accounts or cryptocurrency wallet addresses for methods like Bitcoin, Ethereum and USDT.
KYC verification expands data collection significantly. Players must submit:
- Government-issued identification such as passport or driver licence
- Proof of address documents including utility bills or bank statements dated within six months
- Payment method verification showing card images or e-wallet screenshots
The platform also gathers technical data automatically. This includes IP addresses, device identifiers, browser types and session timestamps. Gameplay information covering bet amounts, game selections and bonus usage becomes part of player profiles as well.
Data Processing and Storage
SSL encryption protects information during transmission between player devices and casino servers. This standard security measure prevents interception of sensitive details during deposits, withdrawals and account access. The casino stores data on secure servers with access controls limiting which staff members can view specific information categories.
Processing purposes extend beyond basic account operation. Just Casino uses collected data for identity verification, fraud prevention, AML compliance checks and marketing communications. Players who deposit using methods like Visa, Mastercard, Skrill or Neteller have transaction records retained for regulatory compliance periods.
Cryptocurrency transactions through BTC, ETH, LTC or other supported tokens create blockchain records that exist independently of casino databases. While the platform tracks internal transaction details, blockchain entries remain permanent and publicly visible in anonymised form.
Third Party Data Sharing
Just Casino shares player information with several external parties under specific circumstances. Payment processors including MiFinity, MuchBetter and Neosurf receive transaction details necessary for deposit and withdrawal processing. Game providers like Nolimit City, Relax Gaming and Push Gaming may access gameplay data for technical support and game integrity purposes.
Regulatory bodies can request player information during investigations or compliance audits. The Curacao Gaming Authority maintains oversight authority that may require data disclosure. Law enforcement agencies in relevant jurisdictions can obtain information through proper legal channels.
Marketing partners may receive anonymised or aggregated data for promotional purposes, though individual identification should be limited. Players concerned about marketing communications can typically opt out through account settings or by contacting JustCasino responsible gambling support channels.
Player Rights and Controls
Account holders retain certain rights regarding personal data. Access requests allow players to obtain copies of stored information. Correction requests address inaccurate or outdated details. Deletion requests may be honoured where regulatory retention requirements permit.
Practical controls available through account settings include:
- Marketing communication preferences
- Session timeout configurations
- Login notification settings
- Two-factor authentication options where available
Support channels for privacy-related queries include live chat and email at support@justcasino.com. Response times for email enquiries typically fall within 24 hours, while live chat offers faster resolution for straightforward questions.
Cookie Usage and Tracking
The platform deploys cookies and similar technologies for session management, preference storage and analytics. Essential cookies maintain login states and security features. Functional cookies remember language selections and display preferences. Analytics cookies track site usage patterns to inform platform improvements.
Third-party cookies from advertising networks or analytics providers may also operate on casino pages. Browser settings allow players to block or limit cookie usage, though this may affect site functionality. Mobile browser access on Android 9.0+ or iOS 14.0+ devices follows similar cookie practices as desktop sessions.
Policy Updates and Notifications
Just Casino reserves the right to modify privacy practices as operational or regulatory requirements change. Significant changes should trigger player notifications through email or account messaging. Continued platform use after policy updates typically constitutes acceptance of revised terms.
Players should periodically review the current policy version to stay informed about data handling practices. The terms and conditions page contains related information about account obligations and platform rules that complement privacy provisions.