Terms and Conditions

This page outlines the rules governing use of the JustCasino official site. Players should review these conditions before registering or depositing. The platform operates under Curacao Gaming Authority licence OGL/2024/164/0246. All activity on the site requires acceptance of these terms. Understanding the conditions helps avoid account issues and ensures fair treatment.

Account Eligibility and Restrictions

Players must be at least 18 years old to create an account. Verification of age and identity is required before withdrawals can be processed. Only one account per person, household, IP address and device is permitted. Creating duplicate accounts may result in closure of all accounts and forfeiture of funds.

Residents of certain jurisdictions are restricted from accessing the platform. Estimated restricted countries include the United States, United Kingdom, France and the Netherlands. Players are responsible for ensuring online gambling is legal in their location before participating.

Registration and Verification Requirements

Account creation requires accurate personal information including email, username, phone number and country of residence. False information may lead to account suspension. Email verification is mandatory to activate the account.

KYC verification must be completed before processing any withdrawal request. Required documents typically include:

1. Government-issued photo ID such as passport or driver licence
2. Proof of address dated within the last six months
3. Proof of payment method ownership

Verification processing takes up to 24 hours under normal circumstances. Delays may occur when documents are unclear, cropped or do not match the registered profile details.

Deposits and Withdrawals

The minimum deposit amount is AU$30 for most payment methods. Cryptocurrency deposits have separate minimums based on the specific coin. Deposits are processed instantly or near-instantly depending on the method selected.

Withdrawals require completed KYC verification and cleared wagering requirements. The minimum withdrawal is AU$30, with a daily maximum limit of AU$6,000. E-wallets and crypto generally process instantly after approval. Card and bank transfers may take 1-3 business days.

Withdrawal requests must use the same method as the original deposit where possible. When the deposit method does not support payouts, an alternative verified method may be used.

Bonus Terms and Wagering

The welcome package offers up to AU$7,500 plus 400 Free Spins across five deposits. Promo codes JUST2, JUST3, JUST4 and JUST5 are required for subsequent deposits after the first. Minimum qualifying deposit is AU$30.

Bonus wagering requirements are x40 on bonus funds and free spin winnings. Wagering must be completed within the validity period, typically 7 to 10 days depending on the specific promotion. Not all games contribute equally to wagering requirements.

Abuse of promotional offers including multiple account creation, coordinated play, or systematic exploitation may result in bonus removal and account closure. The operator reserves the right to adjust or withdraw promotions at any time.

Responsible Gambling Provisions

The platform provides several responsible gambling tools including deposit limits, session limits, cooling-off periods and self-exclusion options. Players can set personal restrictions through the account dashboard.

Anyone experiencing gambling-related problems should contact support for assistance. External support organisations are available in Australia including Gambling Help Online. For more information about safe play practices, visit the JustCasino responsible gambling page.

General Provisions

The operator reserves the right to suspend or close accounts that breach these conditions. Suspected fraudulent activity, money laundering or irregular play patterns may trigger investigation and potential account restriction.

Disputes should be directed to customer support via live chat or email at support@justcasino.com. The platform aims to resolve issues fairly and in accordance with licence requirements.

These conditions may be updated periodically. Continued use of the platform after changes constitutes acceptance of revised terms. Players should review this page regularly to stay informed of any modifications.